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Morrisons has been slammed after a motorist claimed staff refused to let him off a 1p payment after he found himself short.
The firm has been branded "pathetic" and "petty" by businessman Asif Tanvir who says he pumped £10 of fuel at a store in Bradford, West Yorkshire, on Friday.
He went to the till with a £10 but was told it came to £10.01, Yorkshire Live reports.
Mr Tanvir, 53, was not impressed when the cashier refused to let him off the penny owed, he claimed.
He said he was "shocked" to be told he would be written up as a "default payment", meaning if he did not return to pay the debt legal action could be taken against him.
Mr Tanvir summoned a manager who also refused to write off the tiny payment but said she would pay it for him on this occasion.
But he is furious at the store's behaviour.
The customer fumed: "It's pathetic.
"I said to the cashier, you're holding me back and writing down my details over a penny.
"I asked for a manager and she read me the riot act and said they couldn't write it off but then said on this occasion I will pay it for you.
"But Morrisons with all its millions in profit should have a few pennies available for this kind of situation.
"The way they handled it and didn't use their discretion was astounding. It was horrendous – Morrisons should hang their heads in shame.
"I run a food business and often customers fall short so I write it off for the sake of continued custom.
"It's petty, I'm an upstanding member of the local community but I certainly won't be using Morrisons again."
Morrisons has been approached for comment.
- In the News
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