This is the shocking moment customer hurled boiling hot liquid into a restaurant manager’s face after finding melted plastic in her order.
Jannelle Broland, 24, was doused with Mexican menudo soup on November 7 at Sol de Jalisco in Temple, Texas, US.
It was so hot, in fact, the customer claimed that the plastic lid on the container had melted into the broth.
Footage that has gone viral on TikTok shows Jannelle talking to the irate woman about the situation.
But she is not calmed down and instead flings the soup at the worker, before running out of shot with a male companion.
Jannelle looks in agony as she wipes away the soup.
She later told Daily Mail the experience was “heartbreaking” and “traumatising”.
The spicy soup “felt like she had been pepper-sprayed”, but thankfully she said she was not seriously injured.
Other customers quickly took action after watching the scenes unfold and managed to record their faces and license plate.
"I was in shock, I ran to the bathroom," she said. "I was just crying and this really nice woman was wiping me off with paper towels and wiping my face and my hair and was so, so kind.
"One of my coworkers took off her work shirt, put on her hoodie and gave me her work shirt.
"I just wanted to let you know that I was not alone in that moment."
The manager said the customer was offered a free meal replacement and a refund prior to the incident that was caught on camera.
Temple Police Deputy Chief Allen Teston told local outlet KCENTV: “We do not condone this type of behavior and hold our citizens to the highest standard.”
“If a citizen believes they have received poor service we advise them to remain civil until the problem is resolved.”
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